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Legal Updated Sep 23, 2026

Privacy Policy

What personal data IT Group collects, why we need it, how long we keep it and what rights you have.

Ask about your data Cookie Policy
  • Only what we need We collect the minimum data needed to reply and deliver your project.
  • Never sold Your data is never sold or rented to anyone.
  • Protected by GDPR You can access, correct or delete your data at any time.

Your privacy matters to us. This policy explains how IT Group handles personal data when you visit our website, contact us or work with us. We follow the EU General Data Protection Regulation (GDPR) and the data protection laws of Latvia.

01Who we are

IT Group is the controller of your personal data. This means we decide why and how your data is used and we are responsible for protecting it.

Data controller

IT Group

Latvia · hello@itgroup.lv

02What data we collect

We only collect data that you give us or that is needed for the website to work:

You provide

Forms

Your name, email, project type and message when you send a request or book a consultation.

You provide

Newsletter

Your email address if you subscribe to our newsletter.

You provide

Communication

Emails, messages and call notes when you talk to our team about a project.

Automatic

Technical data

IP address, browser, device and pages visited — in server logs and, with consent, in analytics.

We do not collect special categories of data, such as health or religious beliefs, and we don’t knowingly collect data from children under 16.

03Why we use it

Every use of your data has a clear purpose and a legal basis under Article 6 of the GDPR:

Purpose Data Legal basis
Reply to requests and prepare quotes Name, email, message Steps before a contract
Deliver projects and support Contact and project details Contract
Send the newsletter Email Consent
Website analytics and ads Cookie and usage data Consent
Keep the site secure and working Technical data Legitimate interest
Accounting and legal duties Invoices and contracts Legal obligation

04How long we keep it

We keep personal data only as long as we need it for the purpose it was collected for:

  • Requests without a contract — up to 12 months after our last contact.
  • Client and project data — for the duration of the contract and as long as needed to handle any claims.
  • Invoices and accounting documents — for the period required by Latvian accounting laws.
  • Newsletter — until you unsubscribe.
  • Cookies — as described in our Cookie Policy.

05Who we share it with

We never sell your data. We share it only with trusted service providers that help us run our business, and only as much as they need:

  • Hosting and IT providers that keep the website and our systems running.
  • Email and communication tools we use to reply to you and send the newsletter.
  • Analytics and advertising partners — only if you allow these cookies.
  • Accountants, lawyers and authorities — when the law requires it.

All providers process data on our behalf under a data processing agreement and must keep it safe and confidential.

06Transfers outside the EU

Some of our providers may process data outside the European Economic Area, for example in the United States. In that case we make sure your data stays protected — through the EU–U.S. Data Privacy Framework or the European Commission’s Standard Contractual Clauses.

07Your rights

Under the GDPR you have the following rights. To use any of them, simply write to us — we reply within one month.

Access

Get a copy of the personal data we hold about you.

Rectification

Ask us to correct data that is wrong or incomplete.

Erasure

Ask us to delete your data when we no longer need it.

Restriction

Ask us to pause the use of your data in certain cases.

Portability

Receive your data in a common format or send it to another company.

Objection

Object to processing based on our legitimate interests.

Withdraw consent

Withdraw consent at any time, for example unsubscribe from the newsletter.

08How to complain

If you believe we handle your data incorrectly, please contact us first — we will do our best to fix it. You also have the right to file a complaint with the Latvian data protection authority:

Supervisory authority

Datu valsts inspekcija

Data State Inspectorate of Latvia

dvi.gov.lv

09How we protect your data

We use technical and organisational measures to keep your data safe:

  • The website works only over a secure HTTPS connection.
  • Access to personal data is limited to team members who need it for their work.
  • We use reliable providers, strong passwords and two-factor authentication.
  • We regularly review what data we keep and delete what we no longer need.

10Changes and contact

We may update this policy from time to time. The date at the top of the page shows the latest version, and important changes will be announced on the website.

Your data, your choice

Questions about your data?

Write to us and we’ll help — usually within one working day.

hello@itgroup.lv Contact page